# IBM Support

# Security Bulletin: Vulnerability in IBM Java Runtime affects IBM Tealeaf Customer Experience (CVE-2016-5597)

### Security Bulletin

## Summary

There is a vulnerability in IBM® Runtime Environment Java™ Version 8 Service Refresh 3 Fix Pack 11 used by IBM Tealeaf Customer Experience. This issue was disclosed as part of the IBM Java SDK updates in October 2016.

## Vulnerability Details

**CVEID:** [CVE-2016-5597](http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-5597)  
**DESCRIPTION:** An unspecified vulnerability in Oracle Java SE and Java SE Embedded related to the Networking component could allow a remote attacker to obtain sensitive information resulting in a high confidentiality impact using unknown attack vectors.

CVSS Base Score: 5.9  
CVSS Temporal Score: See [https://exchange.xforce.ibmcloud.com/vulnerabilities/118071](https://exchange.xforce.ibmcloud.com/vulnerabilities/118071) for the current score  
CVSS Environmental Score*: Undefined  
CVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:N/UI:N/S:U/C:H/I:N/A:N)

## Affected Products and Versions

IBM Tealeaf Customer Experience 9.0.2

## Remediation/Fixes

| Product | Version | Fix Link |
| --- | --- | --- |
| IBM Tealeaf Customer Experience | 9.0.2A | [`http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.2.5269_9.0.2A_IBMTealeaf_CXUpgrade_FixPack5&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc`](/content/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.2.5269_9.0.2A_IBMTealeaf_CXUpgrade_FixPack5&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc/index.html)  
| IBM Tealeaf Customer Experience | 9.0.2 | [`http://www.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.2.1283_IBMTealeaf_CXUpgrade_FixPack5&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc`](/content/support/fixcentral/swg/quickorder?parent=Enterprise%20Marketing%20Management&product=ibm/Other+software/Tealeaf+Customer+Experience&release=All&platform=All&function=fixId&fixids=9.0.2.1283_IBMTealeaf_CXUpgrade_FixPack5&includeRequisites=1&includeSupersedes=0&downloadMethod=http&source=fc/index.html)

## Workarounds and Mitigations

None

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### References

[Complete CVSS v2 Guide](http://www.first.org/cvss/v2/guide)  
[On-line Calculator v2](http://nvd.nist.gov/CVSS-v2-Calculator)  
[Complete CVSS v3 Guide](http://www.first.org/cvss/user-guide)  
[On-line Calculator v3](http://www.first.org/cvss/calculator/3.0)

## Change History

12 April 2017: Original version

\*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.

## Disclaimer

Review the [IBM security bulletin disclaimer and definitions](/content/support/pages/node/6610583#disclaimer/index.html) regarding your responsibilities for assessing potential impact of security vulnerabilities to your environment.

## Document Information

**More support for:**

Tealeaf Customer Experience  
**Software version:**

9.0.2  
**Document number:**

294425  
**Modified date:**

16 June 2018